FAQ's
Q--Do you groom cats?
A--No. I am certified to groom cats. Don't get me wrong. I love cats. I would just rather you take your cat to someone who enjoys grooming them.
Q--Can I bring my pet in just to have their nails trimmed?
A--Sure. Call to make an appointment. I will do any one of my add on or ala carte services for you.
Q--Can you groom my dog today?
A--Perhaps, if there has been a reschedule or cancellation. I groom a certain number of dogs per day because I believe in quality, not quantity. I am usually booked 3- to 4-weeks in advance. It would be wise to schedule your dog's grooming several weeks in advance or schedule an appointment when you pick up your pet from his/her current appointment.
Q--What is your cancellation policy?
A--As a courtesy, please be on time for your dog's appointment and give me a day's notice if you must cancel. If you are over 15-minutes late, you will probably have to reschedule. Being late for your appointment delays the rest of the appointments for the rest of the day. I must remain on schedule to get my dogs done so as not to upset my other clients. No Shows will be noted in your file. After 3-strikes, you must make a non-refundable deposit to reserve your grooming appointment. Remember that if you don't show, I have lost business. I could have done someone else's dog during the time you reserved for your dog.
